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 Name::Bradley Reid Freeny II From::Clinton, Mississippi, United States View my complete profile  Popeye Found Dead, Bad Spinach the Culprit Oprah Gives Finacial Advice From High Horse A Blog is Born  July 2006 September 2006 October 2006 February 2007 March 2007 April 2007 May 2007 June 2007 September 2007 January 2008 May 2008 June 2008 September 2008 |
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Tuesday, October 03, 2006Editorial: Sonic Experience a Let-down for the Freenys I recently had the worst Sonic experience I have ever had. This is the Sonic that I vowed my allegiance to when the new location opened across from Wal-Mart. That allegiance was never tested, as I soon found out the new location and the old one are owned by the same people. If my allegiance had been tested, however, the experience I am about to relate would have completely broken it. My wife Britney and I pulled up to America's favorite drive-in, eager to order a much-needed supper. I pushed the button to place my order. Here is the conversation that followed, as best as I can remember. I shall call the Sonic employee Monica. Monica: Welcome to Sonic, may I take your order? Me: Yes, I would like a number 1 with cheese, ketchup, and mustard only with a Coke. And can I pay more to get onion rings instead of fries? Monica: So you wanna what? Me: Umm, a number 1 with chees, ketchup, and mustard only with a Coke. And I would like onion rings instead of fries. (long pause) Monica: Ok, so you wanna number 1 with cheese, ketchup and mustard and some onion rings? Me: Well, yes, but I want the onion rings instead of fries. (long pause) Monica: Ok, that will be $4.89. Me: Wait, I haven’t finished my order yet. (long pause) Monica: Is this on the same ticket? Me: Yes. Monica: Go ahead. Me: Ok, I’d like a number 4 with only lettuce and tomato. For the drink I would like an apple juice limeade. (long pause) Monica: You want what now? Me: A number 4, only lettuce and tomato, and an apple juice limeade. Monica: A number what with what kind of limeade? Me: Can you hear me? Monica: (with extreme attitude) I could if you would turn your music down. Me: (here’s the kicker) That is the music that Sonic is playing out here, not mine. Monica: Oh . . . Me: Well, I would like a number 4 with lettuce and tomato and an apple juice limeade. (extremely long pause, during which Britney and I almost leave) Monica: Ok, that will be $9.55. The carhop delivers the food, we pay, and then we check the order. Surprisingly, the sandwiches are correct, but my fries are missing. I then have to press the button AGAIN! Thankfully, Monica does not answer. I tell them the problem, and they quickly bring out the fries. They do this only after stating that I was not charged for fries. I was. It says so on the receipt. I will be frequenting the location across from Wal-Mart from now on. 
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